ABBVIE'S COMMITMENT TO
E X C E P T I O N A L
PATIENT SUPPORT
RINVOQ Complete provides your patients support to help them
start and stay on track with their prescribed treatment plan.
One exceptional patient experience
One-To-One
Support
Nurse Ambassadors* and
Access Specialists provide
1-to-1 support to help
navigate insurance.
Affordability
Eligible commercially-insured patients pay as little as $0 per month on their prescription and can be reimbursed for the out-of-pocket costs of related lab tests and monitoring.†
Access
No charge for eligible patients experiencing initial insurance denial for up to 24 months.‡
Streamlined
Enrollment Process
Get started with a single enrollment form.
*Nurse Ambassadors are provided by AbbVie and do not provide medical advice or work under the direction of the prescribing health care professional (HCP). They are trained to direct patients to speak with their HCP about any treatment-related questions, including further referrals.
How to help enroll patients in RINVOQ Complete
Help patients get the support they need to start and stay on track with their prescribed treatment plan.
Download the appropriate enrollment & prescription form for your specialty
Fill out the form with your patient
- This form enrolls your patient and can be used to initiate a prescription with your patient’s preferred specialty pharmacy
- Section 6 may help your commercially insured patients get access to RINVOQ if they experience a delay or denial in their insurance coverage‡
Fax the form to 1-678-727-0690
- You will receive a call from an Access Specialist to discuss next steps
- If using the Pharmacy Prescription in Section 9, fax a copy to your patient’s specialty pharmacy as well
Inform your patient that they have been enrolled
- Let your patient know to expect a call from their Nurse Ambassador
Enrollment and prescription form
Enrollment and prescription form
Enrollment and prescription form
Have questions or need support over the phone?
Call 1.877.COMPLETE (1.877.266.7538)
Get RINVOQ access & reimbursement forms, as well as helpful guides for you and your patients
Complete App
Track treatment
The RINVOQ Complete App helps patients with their treatment plan by allowing them to:
- Access additional resources, including a savings card for those that are eligible
- Set customized medication reminders
- Log and share symptoms with HCPs
- Log medication lot number and medication expiration date
CompletePRO.com
Streamline the Rx process
CompletePro.com enables seamless enrollment into RINVOQ Complete and helps smooth the prescription process for your patients.
With CompletePro.com, you can:
- Request benefits verifications
- Complete and submit prior authorizations
- Send prescriptions to the patient’s specialty pharmacy of choice, with the option to include a savings card
- Receive alerts for annual reauthorizations and renewals
- Track and monitor where patients are in the prescription process
†Eligibility: Available to patients with commercial insurance coverage for RINVOQ® (upadacitinib) who meet eligibility criteria. This co-pay assistance program is not available to patients receiving prescription reimbursement under any federal, state, or government-funded insurance programs (for example, Medicare [including Part D], Medicare Advantage, Medigap, Medicaid, TRICARE, Department of Defense, or Veterans Affairs programs) or where prohibited by law. Offer subject to change or termination without notice. Restrictions, including monthly maximums, may apply. This is not health insurance. For full Terms and Conditions, visit
or call 1.800.2RINVOQ for additional information. To learn about AbbVie’s privacy practices and your privacy choices, visit
.
‡Eligibility criteria: Available to patients aged 63 or younger with commercial insurance coverage. Patients must have a valid prescription for RINVOQ® (upadacitinib) for an FDA approved indication and a denial of insurance coverage based on a prior authorization request on file along with a confirmation of appeal. Continued eligibility for the program requires the submission of an appeal of the coverage denial every 180 days. Program provides for RINVOQ at no charge to patients for up to two years or until they receive insurance coverage approval, whichever occurs earlier, and is not contingent on purchase requirements of any kind. Program is not available to patients whose medications are reimbursed in whole or in part by Medicare, Medicaid, TRICARE, or any other federal or state program. Offer subject to change or discontinuance without notice. This is not health insurance and program does not guarantee insurance coverage. No claims for payment may be submitted to any third party for product dispensed by program. Limitations may apply.